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QUESTION 137
A company with multiple legal entities is using Dynamics 365 Supply Chain Management for its supply chain operations.
A production engineer wants to specify a specific legal entity and page to use upon logging into the application.
You need to configure the app.
Which area of the app should you configure?

A. Production control parameters
B. Security roles
C. Web browser settings
D. Legal entity parameters
E. User options

Answer: E
Explanation:
How can a system administrator change user options for a specific user?
Manage user options
The steps are quite easy.
1. Navigate to System administration > Users.

2. Select a user for whom the options needs to be managed.
3. On the Action menu bar, click User options.

4. Now you can manage settings for the selected user like setting a startup company and language. Via the action menu bar, you can also manage the Usage data.
Mass update user options
Some information available on the User options page can be updated via the Excel add-in or Microsoft Power Automate. A data entity has been provided by Microsoft out of the box. With help of the User information data entity, you can mass update data.
Reference:
https://community.dynamics.com/blogs/post/?postid=f177245b-46b4-436b-82b5-1a4743f177bd
https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/mobile-device-user-settings

QUESTION 138
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Yes
Dynamics 365 Supply Chain Management, Reserve inventory quantities
You can automatically reserve inventory quantities for a specific sales order. This means that reserved inventory can’t be withdrawn from the warehouse for other orders unless the inventory reservation, or part of the inventory reservation, is canceled.
Box 2: Yes
Same batch reservation lets you reserve inventory for a sales order line against a single batch of inventory. For example, a customer who orders wallpaper can request that the whole order be filled from the same batch or lot, to avoid inconsistencies among the rolls. To set up a product to use same batch reservation, the following settings must be active in the item model group, tracking dimension group, and storage dimension group that you assign to the product.
Box 3: No
Reference:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/inventory/reserve-inventory-quantities
https://learn.microsoft.com/en-us/dynamics365/supply-chain/sales-marketing/reserve-same-batch-sales-order

QUESTION 139
A manufacturing company is implementing Dynamics 365 Supply Chain Management.
The company wants to know if discrete manufacturing will work for its business model.
You need to describe characteristics of discrete manufacturing.
Which two descriptions should you provide? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. The manufacturing model is derived from the Kanban scheduling system.
B. Raw materials are captured as bills of material (BOM).
C. Ingredients are captured as a formula.
D. Finished goods can be taken apart or be reversed.

Answer: BC
Explanation:
A BOM is a comprehensive list of all the components, parts, raw materials, assemblies and their quantities that are required to make a finished product.
Note: Bill of materials (BOM) – The BOM is one of the most important documents in a manufacturing company. Before a company can produce a product, it must know which components are to be included and how many of these components are needed to make the end product. The BOM contains all the ingredients, components, parts, or raw materials that are required to make one finished product.
Resources – Resources are the legal entity’s total working resources. They can be anything that is used for the creation, production, or delivery of a good and/or service over and beyond the materials that are consumed in the process. Resources can be of different types, including machines, tools, people, vendors, facility, or locations.
Dynamics 365 Supply Chain Management, Formulas and formula versions
A formula defines the materials, ingredients, and outcomes of a specific process in process manufacturing. Together with the corresponding route, the formula defines the whole process in process manufacturing. Formulas are used to plan and produce products in process manufacturing.
A formula consists of the ingredients and quantities that are required in order to produce a specific quantity of a formula item. Depending on the task that you perform, you can access formula functionality from Inventory and warehouse management or Product information management.
Reference:
https://learn.microsoft.com/en-us/training/modules/get-started-discrete-manufacturing-dyn365-supply-chain-mgmt/4-bill-of-materials
https://learn.microsoft.com/en-us/training/modules/get-started-discrete-manufacturing-dyn365-supply-chain-mgmt/1-introduction

QUESTION 140
A company is evaluating Dynamics 365 Supply Chain Management for purchasing control of non-buyers.
You need to recommend the functionality used to authorize purchasing.
Which functionality should you recommend?

A. Request for quotation
B. Purchase requisition
C. Purchase invoice
D. Purchase receipt

Answer: B
Explanation:
A purchase requisition is a request from an employee or department to buy goods or services. After internal review and approval, it is used to create a purchase order that is sent to a supplier.
Note: A purchasing policy is a collection of rules that control the requisition process. Purchasing policies help procurement administrators implement their procurement strategy by creating a policy structure that is aligned with the organization’s strategic purchasing requirements.
Before a policy can take effect, it must be associated with an organization. Purchasing policies are associated with the Procurement internal control hierarchy purpose. Therefore, purchasing policies apply only to organizations in hierarchies that have a hierarchy purpose of Procurement internal control.
Reference:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/procurement/purchase-policies

QUESTION 141
Hotspot Question
A company is implementing Dynamics 365 Supply Chain Management.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Yes
Dynamics 365 Supply Chain Management, Reserve inventory quantities
Both physical on-hand inventory and ordered, but not yet received, inventory can be reserved.
If a larger quantity is reserved than what the on-hand inventory contains, a message displays that you can’t reserve such a large quantity. You can then either reserve the quantity anyway, or change the ordered quantity. The quantity can be either reserved or changed. If more items are reserved than are available, the shortage is covered the next time that items are available for delivery.
Box 2: Yes
You can automatically reserve inventory quantities for a specific sales order. This means that reserved inventory can’t be withdrawn from the warehouse for other orders unless the inventory reservation, or part of the inventory reservation, is canceled.
Inventory can be reserved automatically when a new order line is created, or inventory can be reserved manually on the individual orders.
Box 3: No
Only stocked products can be reserved. Services can’t be reserved, because there’s no on-hand inventory.
Reference:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/inventory/reserve-inventory-quantities

QUESTION 142
A company uses Dynamics 365 Supply Chain Management for its inventory management operations.
The company plans to use the on-hand mobile workspace to view available inventory.
You need to identify the viewable on-hand inventory levels.
At which three levels can you view on-hand inventory? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. aisle
B. site
C. pallet
D. location
E. warehouse

Answer: BDE
Explanation:
Dynamics 365 Supply Chain Management, Inventory on-hand mobile workspace
For the selected products, you can view the following information:
On-hand inventory per site
On-hand inventory per warehouse
On-hand inventory per location
On-hand inventory per batch (for batch-controlled products)
On-hand inventory per inventory status
Reference:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/inventory/inventory-on-hand-mobile-workspace

QUESTION 143
Hotspot Question
A company is creating business scenarios for its Dynamics 365 Supply Chain Management implementation.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

QUESTION 144
A company uses a Dynamics 365 Supply Chain Management solution for sales and distribution operations in the western United States. The company has a custom inventory solution in the eastern United States.
The company’s third-party e-commerce site needs to prevent a product that is not available from being purchased online.
You need to identify a Microsoft solution for the requirement.
Which solution should you use?

A. inventory Visibility add-in
B. Global inventory Accounting add-in
C. IoT intelligence add-in
D. Power BI
E. Dynamics 365 Commerce

Answer: A
Explanation:
Inventory Visibility ensures that you have access to the most up-to-date inventory quantities at all times, across all your channels, locations, and warehouses. You’ll benefit most from using it to support your daily operational business whenever you must obtain inventory records. Physical on-hand inventory, quantities sold, and quantities purchased are all available out of the box.
Reference:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/inventory/inventory-visibility
https://learn.microsoft.com/en-us/dynamics365/supply-chain/global-inventory-accounting/global-inventory-accounting-home

QUESTION 145
Hotspot Question
A company uses Dynamics 365 Finance.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

QUESTION 146
A company uses Dynamics 365 Finance.
You need to explain the settlement process.
Which two statements describe the capabilities of the Cash and bank management module? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Settlement can occur between any transaction types that affect the vendor balance or customer balance.
B. Payments are only settled after they are posted.
C. Payments can be settled against a transaction in the same legal entity only.
D. Settlement occurs for the customer and vendor invoices and their payments.

Answer: AD
Explanation:
Dynamics 365 Finance, Settlement overview
What transactions can be settled
In Accounts payable and Accounts receivable, settlement can occur between any transaction types that affect the vendor balance or customer balance. (A) These transaction types can include invoices, payments, credit memos, and fees (D). Any transaction type can be settled against any other transaction type. For example, you can settle a payment against an invoice, a credit memo against an invoice, an invoice against another invoice, and a payment against another payment.
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/settlement-overview

QUESTION 147
Hotspot Question
A company has a legal entity. The company has multiple product lines that are independent of the legal entity. The company and the legal entity have independent, strategic business objectives.
The company must report financials in the organizational hierarchy for the product lines.
Select the answer that correctly completes the sentence.

Answer:

Explanation:
Box: Business unit
You must set up the operating unit type as a _________________.
Organizations
You can define the following types of internal organizations: legal entities, operating units, and teams.
Operating units
An operating unit is an organization that is used to divide the control of economic resources and operational processes in a business. People in an operating unit have a duty to maximize the use of scarce resources, improve processes, and account for their performance.
Reference:
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/organizations-organizational-hierarchies

QUESTION 148
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: No
Cancel a posted deposit slip payment
Click Cash and bank management > Common > Deposit slips. Select the single payment to cancel. When you cancel a deposit slip payment, the single payment is canceled, not the whole deposit slip. Click Cancel payment.
Box 2: Yes
Budget journal
Process budget appropriations. To use this journal type, select the Enable budget appropriation option on the General ledger parameters page. The budget journal entries will include information that is based on the ledger accounts that are defined on the Posting definitions page.
Box 3: Yes
Global general journals
The Global general journal allows entry of a journal into any legal entities defined in your environment without having to switch companies before creating the journal. At the top of the Global general journal page, the New journal button allows you to select the legal entity for the journal and then specify the journal you wish to enter data for. Clicking the lines for the created journal will open the standard journal lines page that is the same as opening it from the General journal page.
Reference:
https://learn.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/cancel-a-deposit-slip-payment
https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/ledger-journal-types
https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/general-journal-processing

QUESTION 149
Drag and Drop Question
A company is evaluating using Dynamics 365 Finance.
The company must itemize all vehicles, buildings, and computer hardware that were purchased and paid for to maintain operations. The company must track checks, bills of exchanges, and promissory notes used to purchase items in the system.
You need to identify the modules used to track the information.
Which modules should you use? To answer, move the appropriate modules to the correct requirements. You may use each module once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Cash and bank management
Dynamics 365 Finance, Cash and bank management home page
You can use Cash and bank management to maintain the legal entity’s bank accounts and the financial instruments that are associated with those bank accounts.
These instruments include deposit slips, checks, bills of exchange, and promissory notes. You can also reconcile bank statements and print bank data on standard reports.
Box 2: Fixed assets
Businesses typically invest in a few types of fixed assets. Some examples are:
Buildings and facilities
Computer equipment and software
Furniture and fixtures
Machinery
Vehicles
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/cash-bank-management
https://learn.microsoft.com/en-us/dynamics365/business-central/fa-manage

QUESTION 150
A company is implementing Dynamics 365 Finance.
The company must create the structure that provides a breakdown by subcategories of all the company financial transactions by accounting period. Only one structure is required per legal entity.
You need to configure the structure.
What should you use?

A. general journal
B. company
C. chart of accounts
D. ledger

Answer: C
Explanation:
Selecting the chart of accounts
For each legal entity in Microsoft Dynamics 365 Finance, details about the ledger must be configured. The Ledger page lets you select the chart of accounts and the account structures that will be used for the selected legal entity. You can share your chart of accounts and the account structures by configuring the Ledger page in each legal entity to use the same chart of accounts and account structures. You can also share part of the configuration in each legal entity and have specific configurations in each legal entity.
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/configure-ledger

QUESTION 151
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Yes
A pro forma invoice is an invoice that is prepared as an estimate of the actual invoice amounts before the invoice is posted. You can print a pro forma invoice for either a customer invoice for a sales order or for a free text invoice.
Box 2: Yes
A free text invoice is not related to a sales order. It contains order lines that include ledger accounts, free-text descriptions, and a sales amount that you enter. You cannot enter an item number on this kind of invoice.
Box 3: Yes
You can print a pro forma invoice for either a customer invoice for a sales order or for a free text invoice.
Reference:
https://learn.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-customer-invoices-free-text-invoices-and-pro-forma-invoices

QUESTION 152
A company uses Dynamics 365 Finance.
The company requires a workflow that includes two independent approvals for purchase requisitions above $10,000.
You need to recommend the workflow element the company should use.
Which workflow element should you recommend?

A. manual decision
B. sub-workflow
C. parallel activity
D. parallel activity

Answer: A
Explanation:
A manual decision is a point where a workflow divides into two branches. A user must make a decision, and this decision determines which branch is used to process the document that was submitted.
Reference:
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/workflow-elements

QUESTION 153
A company implements Dynamics 365 Finance.
You need to recommend a database logging strategy.
Which two types of tables can you recommend for logging changes? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.

A. Parameter
B. Transactional
C. Document
D. Base Setup

Answer: BC

QUESTION 154
A company uses Dynamics 365 Supply Chain Management.
The company requires a process for managing the following documents:
– Purchase requisition
– Request for quotation
– Purchase order
– Purchase receipt
– Purchase invoice
You need to recommend a process for the company to use.
Which process should you recommend?

A. order-to-cash
B. quote-to-cash
C. procure-to-pay
D. record-to-report

Answer: C
Explanation:
The Source to pay end-to-end process is broken down into the following component business process areas:
Develop procurement and sourcing strategies
Define procurement catalogs
Manage vendor relationships
Procure materials and services
Process vendor invoices
Issue and settle vendor payments
Process vendor rebates and incentives
Reference:
https://learn.microsoft.com/en-us/dynamics365/guidance/business-processes/source-to-pay-overview

QUESTION 155
Drag and Drop Question
A company is using Dynamics 365 Finance to manage its customers.
A customer is past due on several invoices. Late fees and penalties are applied to the customer account based on the number of days late. Due to the past due payments and fees, the amount of product the customer can purchase before receiving a payment is reduced.
If all invoices are paid in full, the company will waive all late fees and increase the amount of product the customer can purchase before receiving a payment.
You need to identify the modules to use for the requirements.
Which modules should you use? To answer, drag the appropriate modules to the correct actions. Each module may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Answer:

Explanation:
Box 1: Accounts receivable
Accounts receivable refers to the money owed to your business by customers who purchased goods or services on credit. It represents the funds you’re expecting to receive.
Note:
In Accounts payable and Accounts receivable, settlement can occur between any transaction types that affect the vendor balance or customer balance. These transaction types can include invoices, payments, credit memos, and fees. Any transaction type can be settled against any other transaction type.
Box 2: Credit and collections
Waive the late fees.
Box 3: General ledger
Increase the customer outstanding amount due upper limit.
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/settlement-overview

QUESTION 156
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Yes
Dynamics 365 Finance, Year-end close
At the end of a fiscal year, you must run the year-end close process to transfer opening balances to the new year. Most organizations will run the year-end close process multiple times. The first run moves the balances into the new fiscal year.
Box 2: Yes
The Financial period close workspace lets you track your financial closing processes across companies, areas, and people. Depending on your view of the Financial period close workspace, you’ll see either of all tasks and statuses for a closing schedule, or just the tasks that are assigned to you.
Box 3: No
At the end of a fiscal year, you must run the year-end close process to transfer opening balances to the new year. Most organizations will run the year-end close process multiple times. The first run moves the balances into the new fiscal year. The process can then be rerun as many times as required to move the balances from adjusting entries into the new fiscal year.
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/year-end-close
https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/financial-period-close-workspace

QUESTION 157
Drag and Drop Question
A company is implementing Dynamics 365 Finance.
You need to match the cash and bank management business process to the company requirements.
Match each requirement to its business process.
Instructions: To answer, drag the appropriate requirement from the column on the left to its business process on the right. Each requirement may be used once, more than once, or not at all. Each correct match is worth one point.

Answer:

Explanation:
Box 1: Correct overpayments or underpayments on invoices
The following parameters affect how settlements are processed in Microsoft Dynamics 365 Finance. Settlement is the process of settling an invoice against a payment or credit note. These parameters are located in the Settlement area of the Accounts receivable parameters and Accounts payable parameters pages.
* Cash discount administration – Specify how a cash discount is handled when an invoice is overpaid. For an overpayment, the cash discount can be reduced, it can be treated as a difference, or it can remain on account for the vendor or customer.
* Maximum overpayment or underpayment – Enter the amount that is accepted for overpayment and underpayment.
* Etc.
Box 2: Cross-check bank transactions with the bank statement.
When you receive a bank statement, you should periodically reconcile legal entity bank transactions with the transactions on the bank statement.
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/configure-settlement
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/reconcile-bank-account
https://learn.microsoft.com/en-us/dynamics365/finance/cash-bank-management/letters-of-guarantee

QUESTION 158
Hotspot Question
A company is evaluating Dynamics 365 Commerce for its retail operations.
The company plans to offer customers a buy two, get one free discount at a specific retail store between 2:00 PM and 5:00 PM.
You need to link the discount offer to the retail channel.
Select the answer that correctly completes the sentence.

Answer:

Explanation:
Box: Price groups
The company can link the item discount to the retail store by using ______.
A discount must have at least one price group. A discount that doesn’t have a price group is never applied to a transaction.
Reference:
https://learn.microsoft.com/en-us/dynamics365/commerce/retail-discounts-overview

QUESTION 159
Hotspot Question
A company is implementing Dynamics 365 Commerce.
Select the answer that correctly completes the sentence.

Answer:

Explanation:
Box: assortments
A user can restrict a store to sell only specific products through the use of _________.
An assortment is a collection of related products that you assign to a commerce channel, such as a brick-and-mortar store or an online store. You use assortments to identify the products that are available in each store.
Reference:
https://learn.microsoft.com/en-us/dynamics365/commerce/set-up-assortments

QUESTION 160
Hotspot Question
A company is using Dynamics 365 Commerce for its retail brick-and-mortar operations.
The company plans to implement a Dynamics 365 Commerce e-commerce retail channel to sell only overstock items. The e-commerce site must allow customers to browse specific predefined groups of items that are different than their non-overstock items.
You need to select the component to use for the e-commerce site.
Select the answer that correctly completes the sentence.

Answer:

Explanation:
Box: Released product attribute
The company can allow e-commerce customers to select overstock products by using an optimized structure that uses a ________________.
Set up product attribute for inventory availability
Inventory-aware product listing uses the product attributes framework. As a prerequisite, a dedicated product attribute must be created to capture inventory availability data.
To set up product attribute for inventory availability in Commerce headquarters, follow these steps.
1. Go to Retail and Commerce > Retail and Commerce IT > Products and inventory > Populate product attributes with inventory level.
2. In the Populate product attributes with inventory level dialog box, in the Product attribute and type name field, enter a custom name for the dedicated product attribute that will be created to capture inventory data.
3. In the Inventory availability based on field, select the quantity type that the inventory level calculation should be based on: Available physical or Total available.
4. Set the Batch processing option to Yes.
5. Select OK.
Reference:
https://learn.microsoft.com/en-us/dynamics365/commerce/inventory-aware-product-listing

QUESTION 161
A company is evaluating Dynamics 365 Commerce for its retail operations.
The company has a retail store that sells all company-manufactured products. The company also has an outlet store. The company plans to sell only discontinued items out of the outlet store.
You need to configure the component that determines which products should be sold to the outlet store.
Which component should you configure?

A. catalogs
B. organization hierarchy
C. assortments
D. product category
E. released products

Answer: C
Explanation:
An assortment is a collection of related products that you assign to a commerce channel, such as a brick-and-mortar store or an online store. You use assortments to identify the products that are available in each store.
Reference:
https://learn.microsoft.com/en-us/dynamics365/commerce/set-up-assortments

QUESTION 162
A company is using Dynamics 365 Commerce and Dynamics 365 Human Resources to manage store employees.
The company wants to use the out-of-the-box LinkedIn Talent Hub integrations.
You need to identify an integration capability with LinkedIn Talent Hub.
Which capability is included?

A. Export prospects from Dynamics 365 Commerce to LinkedIn Talent Hub.
B. LinkedIn Talent Hub recruits exported to Dynamics 365 Human Resources can be onboarded using the Personnel management page.
C. LinkedIn Talent Hub recruits imported will appear in the Mass hire projects page in Dynamics 365 Commerce.
D. Dynamics 365 LinkedIn Talent Hub does the complete onboarding of a hired candidate for Dynamics 365 Commerce.

Answer: B

QUESTION 163
Hotspot Question
A company uses Dynamics 365 Human Resources.
Managers must set up courses for employee training.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:
Box 1: Yes
Course setup type
The following table lists the three setup types for courses. Setup types determine the structure of the course.
*-> Agenda
Select this type to plan the details of each day of a course that takes place over multiple days.
* Standard
Select this type for courses that will not have a daily agenda. This is the default setup type when you create a new course.
* Agenda + session
Select this type for the more complex courses. For example, you can divide the agenda for the course into tracks and sessions.
Track – Tracks are specific subject areas for a course.
Sessions – Sessions divide up tracks and help identify specific processes or techniques that are relevant to the track.
Box 2: Yes
Course status
The Course status field is located at the top of the page. The following table lists the possible course statuses and the actions that you can complete when the course has a specific status.
*-> Closed
You can reopen the course.
*-> Canceled
You can reopen the course.
* Draft
Create and modify course information.
Change the course status to Open so that workers can register for the course. (In-person only)
* Open
Register participants for the course.
Remove participants from the course.
Confirm participants for the course.
Change the course status to Closed or Canceled.
Plan questionnaires for participants whose status is Confirmed.
Box 3: No
Status must be open.
Reference:
https://learn.microsoft.com/en-us/dynamics365/human-resources/hr-learning-courses

QUESTION 164
A company is implementing Dynamics 365 Human Resources.
The company must implement self-service use cases.
You need to describe the self-service capabilities.
Which two capabilities can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. View and manage certificates.
B. View LinkedIn learning modules.
C. Open support tickets for loaned-out equipment.
D. Manage performance goals.
E. Create a new worker.

Answer: AD
Explanation:
Employee self service is the perfect gateway for employees to view essential company information. The Employee self service workspace bridges the gap between employees and HR, allowing employees the freedom to access and manage their data, time-off, benefits, payroll, learning, and much more. Having a one-stop shop for employees saves time for both employees and HR.
(A) * The Certificates tile displays the certificate and expiration date of the certificate expiring closest to the current date. You can update, add, or remove certificates. Depending on your organization’s settings, certificate updates might go through an approval process.
(D) * You can manage your goals with Performance Goals. This tile displays the number of goals you have in each status (Not started, On track, and Needs improvement). You can create, update, and remove goals, depending on your assigned role-based security. If you want, you can add new goals from groups or templates. Managers and HR can also create goals on behalf of employees and determine how detailed each goal will be. Managers and employees can collaborate on goals and update activities, measurements, and status. You can also include attachments.
Reference:
https://learn.microsoft.com/en-us/dynamics365/human-resources/hr-employee-manager-self-service-overview

QUESTION 165
A company evaluates Dynamics 365 Supply Chain Management.
The company needs to send emails from Dynamics 365.
You need to identify supported email capabilities of Dynamics 365 Supply Chain Management.
Which three capabilities are supported out-of-the-box? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Sending non-interactive emails through several third-party email clients.
B. Tracking email history for emails sent from the Dynamics 365 system.
C. Sending multiple non-interactive emails at a single time.
D. Generating emails for users to send manually through a local mail client.
E. Sending non-interactive, password protected emails to customers.

Answer: ABC
Explanation:
Dynamics 365, Development and administration for finance and operations apps, Configure and send email
A: [Administrator] Email parameters page
Email configuration for the environment
On the Email parameters page, administrators can configure the high-level email behavior for the environment from the Configuration tab.
* The Email throttling section enables non-interactive email providers (such as the batch email provider) to adhere to a per-minute sending limit. This feature can help prevent some errors if the system tries to send more emails than the provider allows. Specifically, if an email can’t originally be sent because the per-minute sending limit has been reached, the send attempt for the email will be deferred for up to one minute. After ten deferrals, the system will try to send the email regardless. You can remove the per-minute sending limit from a provider by resetting the per-minute email sending limit field to 0. The sending limits for the Office 365 SMTP email provider is automatically set according to the Exchange Online sending limits. Manual configuration is required for *all other email providers*.
B: [Administrator] Email parameters page
Email configuration for the environment
On the Email parameters page, administrators can configure the high-level email behavior for the environment from the Configuration tab.
* The Email history section serves two purposes. First, it provides an entry point to the Email history page, where administrators can review all sent emails and also any errors that prevented an email from being sent. Second, it lets you configure how long email history is maintained. By default, the last 30 days of email history are retained. You can adjust this period by changing the value of the Number of days to retain email history field to a non-zero number. If you set the value to 0 (zero), the default number and behavior are used.
C: [Administrator] Email distributor batch process
Email that is sent directly from the server, without user interaction, via SMTP is sent by the Email distributor batch process. That batch process must be started to process the email queue. To start the process, open the Email distributor batch pane (System administration > Periodic tasks > Email processing > Batch) and turn on Batch processing.
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/organization-administration/configure-email


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